- different opinions in organization which creates conflict
 
consequences
- low motivation and self esteem
 - low productivity
 - high turnover rate, lower profitability
 - more conflict happens when you grow quickly
 - disconnect between junior staff and senior ⇒ they may feel out of touch with seniors
 - different employee values than senior values, creates cultural clash mergers and acquisitions
 - people are different take over bad fail because they ruin culture no one wants to work very bad yes leadership styles and change in leadership