• marketing activities “designed to determine the opinions, beliefs and feelings of existing and potential customers.”
    • primary and secondary market research
    • meant to anticipate the needs and wants of customers
  • market research involves
    • gathering, organizing, interpreting information about market trends
    • used by businesses to get a better understanding of customers, competitors, and the market

In this unit (copy pasted)

  • Why and how organizations carry out market research (AO3)

  • The following methods/techniques of primary market research (AO2):
    •  Surveys
    •  Interviews
    •  Focus groups
    •  Observations

  • The following methods/techniques of secondary market research (AO2):
    •  Market analyses
    •  Academic journals
    •  Government publications
    •  Media articles
    •  Online content

  • The difference between qualitative and quantitative research (AO2)

  • The following methods of sampling (AO2):
    • quota
    • random
    • convenience